How Maslow’s hierarchy of human motivation can inform better design thinking

Kem-Laurin Lubin, Ph.D-C
5 min readApr 4, 2019
Photo by Alexis Fauvet on Unsplash

As an Innovation coach, I am a sucker for models and frameworks that can help me become a better solution partner and help my clients frame their customer problems, rooted in deeper human motives. So, recently as I completed an Abstraction Laddering exercise in an Ideation session, I thought:

Now what?

How can I reinforce the findings of the design session to enable action?

How might I distill the day’s activities in an impactful way that makes consumable sense?

And that’s when I started thinking about users, their goals, their motivation and by extension, Abraham Maslow who, questions — what do people really want? And I mean all people.

TELL ME WHAT YOU WANT — WHAT YOU REALLY REALLY WANT…

Maslow’s hierarchy of needs is a psychological theory proposed by Abraham Maslow in his 1943 paper “A Theory of Human Motivation” in the publication, Psychological Review. Much later, however, Maslow created a classification system, which he posits reflected the universal needs of individuals in a society. Commonly referred to as Maslow’s hierarchy of needs, this model is used to illustrate human behavioural motivation as levels in a pyramidical hierarchy. Maslow used…

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Kem-Laurin Lubin, Ph.D-C

A Tech Humanist, I write about society, culture, technology, education, & AI. Additionally, I am a villager and live in a small city in Canada.