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Sometimes I have to stop what I am doing because something I just saw is so disturbing, it begs me to share.

Today I am casually flipping through a few books I read over the summer and the one in hand at this moment is Safiya Noble’s Algorithms of Oppression. Noble’s book claims that search algorithms — particularly Google, which is a key focus of her book-are not as simple and innocent as it looks on the surface. She demonstrates this by entering the key search terms “black girls are…” only to discover that the Google search AI had already…


Photo by Matt Collamer on Unsplash

It has been a while since I have posted. This is partly due to digital and social media exhaustion, as well as the anxiety-filled experience of completing a Ph.D. while holding down a full-time job and managing a remote learning schedule, for two growing boys on a hobbits’ meal plan. I am posting, I think (if still permitted, People of the Internet), due to exhaustion of many things. Like many people I know, it feels like we are living in an age of constant rage and outrage.

People and countries are being cancelled every day, and there is a pressing…


Courtesy of Pixabay

In 2009, I was invited to write a piece for Johnny Holland magazine, a European- based online UX publication catered to practitioners. In this article, Is UX becoming a Commodity, I question the state of UX as it was practiced up to this point, as well as and how it had morphed into something different than what it had been. At that point, there was a very high influx of all varying strains of practitioners coming from non-graduate programs, all using similar functional titles, further complicating a common understanding of the function and its value. …


Courtesy of Pixabay

More often than not my Medium posts come from festering thoughts and random conversations. These idea seeds then ignite an idea and then I rush to my laptop to create a skeleton for the post until I can flush it out sometime later.

Recently the general topic of social media has been at the forefront of pop culture, politics and society, at large. The conversations tend to discuss the detrimental effect of social media on society and how it has changed how we interact and communicate with those we encounter online.

Leading research tells us that in June 2017, 3.8…


Courtesy of Pixabay

I often revisit my writing on the subject of User Experience (UX) and in that vein, sharing another excerpt from my 2011 book User Experience in the Age of Sustainability. I am blessed that this book has become a textbook in many design programs, and it was one of the first books to tackle the topic of Design practice and Sustainability. Since publishing, so much has changed in terms of the public’s growing consciousness around Sustainability and the climate crisis. I have been and remain a strong advocate for Designers looking to engage within their own circle of influence and…


As I sat in my sunroom on the main street in Guelph, Ontario, the mood was uncertain. I haven’t seen my neighbours up close for a few months now, and even more stark was the lack of kids playing outside on the sidewalks.

The cherry tree, a hub for the local kids in cherry season, was a feast for squirrels and birds as the COVID19 pandemic halted all sense of normalcy. As I wrote this, we had entered Stage 3 of the COVID 19 pandemic in Canada. And as things slowly re-open, the fears remain as we contemplate schools' reopening…


Courtesy of Pixabay

I often revisit my writing on the subject of User Experience (UX) and in that vein, sharing another excerpt from my 2011 book User Experience in the Age of Sustainability. I am blessed that this book has become a textbook in many design programs, and it was one of the first books to tackle the topic of Design practice and Sustainability. Since publishing, so much has changed in terms of the public’s growing consciousness around Sustainability and the climate crisis. I have been and remain a strong advocate for Designers looking to engage within their own circle of influence and…


Image shows graphics with Carbon Dioxide text
Image shows graphics with Carbon Dioxide text
Image courtesy of Pixabay

I often revisit my writing on the subject of User Experience (UX) and in that sharing another excerpt from my 2011 book User Experience in the Age of Sustainability. I am blessed that this book has become a textbook in many design programs and it was one of the first books to tackle the topic of Design practice and sustainability. Since publishing, so much has changed in the terms of the public’s growing consciousness around sustainability and the climate crisis. I have been and remain a strong advocate for Designers looking to engage within their own circle of influence and…


I often revisit my writing on User Experience (UX) and share, here, another excerpt from my 2011 book User Experience in the Age of Sustainability. I am blessed that this book has become a textbook in many design programs, and it was one of the first books to tackle the topic of Design Practice and sustainability. Since publishing, so much has changed in terms of the public’s growing consciousness around sustainability and the climate crisis. I have been and remain a strong advocate for Designers looking to engage in their own circle of influence and sharing some older experiences of…


Courtesy of Pixabay

The COVID-19 crisis has accelerated emerging trends and challenges in many industries and Human Centred Design practice have not been immune. For many companies, the COVID-19 pandemic has forced a reckoning with the data and truths we think we know about our customers. How do we capture the customer experience to enable just-in-time responsiveness to a crisis? And for Human-Centered Design (HCH) practices, the functional charge is to better capture customer experiences, often in primarily in digital channels, to improve service delivery.

Under pressing needs of better understanding the customer, in order to rationalize efforts and initiatives during the crisis…

Kem-Laurin Lubin, Ph.D. Candidate

Founder @ iNNOVATION Life Labs

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