7 fundamental flaws in Facebook’s user experience

used under license from Shutterstock

(This article, published in 2018, has been edited in 2022 - post-publication, to reflect new Facebook affiliations/ names/ ownership)

Twelve years ago, I engaged in a heated discussion with a group of designers about Facebook (now Meta). Having such discussions in the tech environment can be difficult as many designers, at that time, aspired to work at a silicon valley company…

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